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Returns

Can I return or exchange FXR product?

We can't swing exchanges unfortunately, but if you're not loving your non-final sale purchase within 30 days, you may create a return for refund here. And if you're eyeing something else, feel free to start fresh with a new order - it will be separat

How do I create a return?

To return an item, please complete the form found on our Returns Page.

Does FXR offer exchanges?

Exchanges are not available, but we do offer returns for regular priced merchandise within 30 days of purchase where all tags and packaging are present. If re-ordering another size, please request a return authorization, then place a new order for th

Can I return online purchases to a store?

All purchases made through the FXR website must be returned directly to our warehouse. To request a return authorization number and for additional information, please visit our Returns Page.

What are final sale items?

Final sale items include products marked as such, face masks, balaclavas, breath boxes, gift cards, items sold at a 30% or higher discount, and custom pieces and/or items customized according to customer-provided instruction, including those with nam

If I purchased an item at a store, can I return it online?

All returns must be made to the original point of purchase, as they have the transaction record and have taken payment for the returning item.

Are custom pieces final sale?

Yes - Custom pieces are final sale items and are not eligible for returns or price adjustments, with the exception of error or damage incurred during FXR's manufacturing / customizing process.

Sezzle Returns

For orders placed with Sezzle, please contact them directly. Canada: https://fxrracing.ca/pages/sezzle. USA: https://fxrracing.com/pages/sezzle.

Does FXR cover return shipping?

Return shipping costs are the responsibility of the customer, they are not covered by FXR Racing. If the item arrived damaged in any way, or there was an error made by FXR, please include this information in when completing your returns request; our

What is required for a return?

All online purchase returns must have a Return Authorization document included in the package, and be in re-saleable condition with original branded and retail packaging, and be clean, unworn & unwashed with tags still attached. Items received at our

How long do I have to request a return?

The returns window is 30 days from your shipping confirmation date (some exceptions apply.)

FXR Return Policy

To view our complete returns policy, please visit our Returns Page.