Not finding the answer online?                    
Call us toll free at 1-877-999-9798
Monday - Friday 8:00am - 4:30am CST

FXR Factory Racing

<p><span style="font-family: Arial,Helvetica,sans-serif;">The returns window is 30 days from your shipping confirmation date (some exceptions apply.)</span></p>

The returns window is 30 days from your shipping confirmation date (some exceptions apply.)

How long do I have to request a return?

Returns

Which pieces are customizable?

Does FXR produce custom gear?

How long do custom jerseys take?

Why was my order delivered to Galena, IL?

Custom Apparel Guide

What is ACMT and how does it work?

What does Lite mean?

What is F.A.S.T and why do you need it?

Which kids' suits have floatation?

Which kids suits contain F.A.S.T?

How do I wash an item containing F.A.S.T?

How long does F.A.S.T. work for?

Are F.A.S.T items re-usable?

Do I need F.A.S.T in both my pant and jacket?

Does F.A.S.T inflate?

F.A.S.T Facts

FXR Technology

How should my monosuit fit?

Are fabric patches available?

Can I wear a monosuit skiing, or snowboarding?

What should I wear under my monosuit?

Which Monosuit is the warmest?

FXR Monosuits

Are bleach or fabric softener safe for outerwear?

How should I wash my down jacket?

Should I dry-clean my FXR outerwear?

How often should I wash my FXR outerwear?

Removing stains from FXR outerwear

What's the best way to dry my outerwear?

When should I apply FXR Permanent Water Guard?

How does FXR’s Permanent Water Guard help my outerwear?

How should I care for my merino layerwear?

How long will the DWR (durable water repellant) finish on my outerwear last?

Are replacement zipper pulls available?

What is the warmest FXR men's suit?

What is the warmest FXR women's suit?

FXR Outerwear

How should I wash my FXR MX Jersey & Pants?

Which FXR Jersey is the lightest?

Does FXR make Youth MX Gear?

When will I hear back about my moto application?

Why is there more leather on one leg?

FXR MX Jerseys & Pants

When should I replace my helmet?

Where should I plug in my cord for my heated shield?

FXR Product Instructions

FXR Helmet sizes - adjusting the fit

What is MIPS?

Do FXR helmets have MIPS?

FXR Helmets

What’s the best way to clean the lens to my shield or goggles?

How do tear-offs work?

What are Photochromatic lenses?

What are outrigger frames?

How to store FXR Goggles

What are posts?

Lens & Frame Compatibility

What are Polarized Goggles?

Which are the best goggles for glasses? (OTG)

Are there FXR replacement lenses?

How do I know if a goggle and helmet are compatible?

The best goggle for your FXR helmet

Does FXR have OTG Goggles?

FXR Goggle Guide

Which child/youth monosuit is the warmest?

Should my child wear a monosuit or jacket & pant combo?

Leg extensions on FXR child / youth pants

Child & Youth

Our Gear

Where can I purchase FXR gear?

Where is FXR located?

Do you do alterations?

Is FXR hiring?

Where can I find FXR product at a discount?

How do I become an FXR Dealer?

How do I review a product?

Where should I send feedback on a product?

Where can I find an FXR catalog?

How do I subscribe / unsubscribe from your mailing list?

Does FXR ship outside of North America?

Does FXR carry short sizes?

Does FXR carry tall sizes?

The item I need has sold out - what should I do?

How do I remove all items from cart?

FXR store locations

Final Sale Items

General FAQ

Is my credit card charged as soon as I submit my order?

Are there duty fees for Canadian orders?

I forgot to enter my code, what should I do?

Does FXR provide sponsorships?

Does FXR price match?

Does FXR accept PayPal?

Can I pay with a pre-paid credit card?

Can I pay in installments?

Do you accept treaty numbers for tax exemption?

Does FXR carry gift cards?

Payment options

MXS40 / MXS50 Discount Codes

Gift Cards - Online purchase instructions

Payments & Discounts

Can I return or exchange FXR product?

How do I create a return?

Does FXR offer exchanges?

Can I return online purchases to a store?

What are final sale items?

If I purchased an item at a store, can I return it online?

Are custom pieces final sale?

Sezzle Returns

Does FXR cover return shipping?

What is required for a return?

FXR Return Policy

Canadian Shipping Options

US Shipping options

Expedited Shipping for Customized Items

Expedited shipping for pre-order items

I need to change my address, what should I do?

Can I ship to addresses other than my home address?

Where is my order shipping from?

How do I change an item on my order?

How do I cancel my order?

What if my recent purchase goes on sale?

How do I check my order status?

What does Pre-Order mean?

What if a Pre-Order item says sold out?

Can I request a specific delivery service?

How long will it take to process my order?

Missing & Lost Orders / Items

Tracking number not working

FedEx Tracking - Troubleshooting

Orders & Shipping

How do I submit a warranty claim?

What does lifespan/lifetime of the product mean?

Zipper Repairs

Warranty

How long do I have to request a return?Updated a year ago