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FXR Factory Racing

If your order includes a customized item (ie - jersey with name &amp; number) and shows delivered by UPS but was not received, please note: Customized jerseys ordered within the US will be shipped to Galena, Illinois to have the name &amp; number applied, and will ship to you once complete. Please be assured that your order has not been lost or mis-shipped - it has simply arrived at the customization facility. Additional tracking is not available for these orders but generally arrive at your specified shipping address 5-7 business days after delivery in Galena, IL.

If your order includes a customized item (ie - jersey with name & number) and shows delivered by UPS but was not received, please note: Customized jerseys ordered within the US will be shipped to Galena, Illinois to have the name & number applied, an

Why was my order delivered to Galena, IL?

Our Gear

FXR MX Jerseys & Pants

Which pieces are customizable?

Does FXR produce custom gear?

How long do custom jerseys take?

Custom Apparel Guide

What is ACMT and how does it work?

What does Lite mean?

What is F.A.S.T and why do you need it?

Which kids' suits have floatation?

Which kids suits contain F.A.S.T?

How do I wash an item containing F.A.S.T?

How long does F.A.S.T. work for?

Are F.A.S.T items re-usable?

Do I need F.A.S.T in both my pant and jacket?

Does F.A.S.T inflate?

F.A.S.T Facts

FXR Technology

How should my monosuit fit?

Are fabric patches available?

Can I wear a monosuit skiing, or snowboarding?

What should I wear under my monosuit?

Which Monosuit is the warmest?

FXR Monosuits

Are bleach or fabric softener safe for outerwear?

How should I wash my down jacket?

Should I dry-clean my FXR outerwear?

How often should I wash my FXR outerwear?

Removing stains from FXR outerwear

What's the best way to dry my outerwear?

When should I apply FXR Permanent Water Guard?

How does FXR’s Permanent Water Guard help my outerwear?

How should I care for my merino layerwear?

How long will the DWR (durable water repellant) finish on my outerwear last?

Are replacement zipper pulls available?

What is the warmest FXR men's suit?

What is the warmest FXR women's suit?

FXR Outerwear

How should I wash my FXR MX Jersey & Pants?

Which FXR Jersey is the lightest?

Does FXR make Youth MX Gear?

When will I hear back about my moto application?

Why is there more leather on one leg?

When should I replace my helmet?

Where should I plug in my cord for my heated shield?

FXR Product Instructions

FXR Helmet sizes - adjusting the fit

What is MIPS?

Do FXR helmets have MIPS?

FXR Helmets

What’s the best way to clean the lens to my shield or goggles?

How do tear-offs work?

What are Photochromatic lenses?

What are outrigger frames?

How to store FXR Goggles

What are posts?

Lens & Frame Compatibility

What are Polarized Goggles?

Which are the best goggles for glasses? (OTG)

Are there FXR replacement lenses?

How do I know if a goggle and helmet are compatible?

The best goggle for your FXR helmet

Does FXR have OTG Goggles?

FXR Goggle Guide

Which child/youth monosuit is the warmest?

Should my child wear a monosuit or jacket & pant combo?

Leg extensions on FXR child / youth pants

Child & Youth

Where can I purchase FXR gear?

Where is FXR located?

Do you do alterations?

Is FXR hiring?

Where can I find FXR product at a discount?

How do I become an FXR Dealer?

How do I review a product?

Where should I send feedback on a product?

Where can I find an FXR catalog?

How do I subscribe / unsubscribe from your mailing list?

Does FXR ship outside of North America?

Does FXR carry short sizes?

Does FXR carry tall sizes?

The item I need has sold out - what should I do?

How do I remove all items from cart?

FXR store locations

Final Sale Items

General FAQ

Is my credit card charged as soon as I submit my order?

Are there duty fees for Canadian orders?

I forgot to enter my code, what should I do?

Does FXR provide sponsorships?

Does FXR price match?

Does FXR accept PayPal?

Can I pay with a pre-paid credit card?

Can I pay in installments?

Do you accept treaty numbers for tax exemption?

Does FXR carry gift cards?

Payment options

MXS40 / MXS50 Discount Codes

Gift Cards - Online purchase instructions

Payments & Discounts

Can I return or exchange FXR product?

How do I create a return?

Does FXR offer exchanges?

Can I return online purchases to a store?

What are final sale items?

If I purchased an item at a store, can I return it online?

Are custom pieces final sale?

Sezzle Returns

Does FXR cover return shipping?

What is required for a return?

How long do I have to request a return?

FXR Return Policy

Returns

Canadian Shipping Options

US Shipping options

Expedited Shipping for Customized Items

Expedited shipping for pre-order items

I need to change my address, what should I do?

Can I ship to addresses other than my home address?

Where is my order shipping from?

How do I change an item on my order?

How do I cancel my order?

What if my recent purchase goes on sale?

How do I check my order status?

What does Pre-Order mean?

What if a Pre-Order item says sold out?

Can I request a specific delivery service?

How long will it take to process my order?

Missing & Lost Orders / Items

Tracking number not working

FedEx Tracking - Troubleshooting

Orders & Shipping

How do I submit a warranty claim?

What does lifespan/lifetime of the product mean?

Zipper Repairs

Warranty

Why was my order delivered to Galena, IL?Updated 3 years ago