Orders & Shipping
US Shipping options
FXR offers free standard shipping on orders over $100 USD after discounts & before tax. Orders below this threshold qualify for $10 flat rate standard ground shipping. Orders are shipped UPS or USPS; though carrier service may vary by shipping addres
Expedited Shipping for Customized Items
Expedited shipping is available at a $50 flat rate. Please note, expedited shipping affects the shipping method only. Production / design timeframes are not expedited; timeframes are as follows:. For more information on expediting custom orders, plea
Expedited shipping for pre-order items
Expedited shipping (2-3 business days) is available on pre-order items for a $50 flat rate. Please note, expedited shipping affects the shipping method only. For example, a pre-order item with an estimated warehouse arrival date of Feb 22, will ship
I need to change my address, what should I do?
As we are focused on fast shipping, we cannot cancel or modify an order once placed. This also means we cannot remove an item from the order or modify any associated information such as names, address, or payment info. It may be possible to update yo
Can I ship to addresses other than my home address?
You may ship to an address that is not your home address, however for security purposes the billing address and the name on the credit card must match the customer's name on the order. As we are focused on fast shipping, we cannot cancel or modify an
How do I change an item on my order?
As we are focused on fast shipping, we cannot cancel or modify an order once placed. This also means we cannot add or remove an item from the order or modify any associated information such as size, color or price including the addition of discount c
How do I cancel my order?
As we are focused on fast shipping, we cannot cancel or modify an order once placed. This also means we cannot remove an item from the order or modify any associated information such as names, address, or payment info. Create a Return
How do I check my order status?
To check on your order, please visit our tracking page.
What does Pre-Order mean?
Pre-order items are those that have not yet been released / arrived in stock but are available for purchase ahead of time. This allows us to allocate said item(s) from our incoming inventory to your order and is particularly helpful for reserving lim
Can I request a specific delivery service?
You may request a specific courier for your delivery by adding an “Order Note” at checkout. We will do our best to accommodate where possible but cannot guarantee carrier availability.
How long will it take to process my order?
Once credit card authorization and verification have been obtained, please allow up to 3 business days for processing, packing & shipping, unless otherwise notified. This does not apply to pre-ordered items & custom apparel, as these take additional
Missing & Lost Orders / Items
Good news - your order may not be lost! If it contains a customized or pre-order item, your order may still be on the way:. If your order contains a customized item:. If you are in the US and your order contains a customized item, such as a jersey wi
Tracking number not working
If your order was placed yesterday and your tracking number is not working, it is likely that your order was not ready in time for the shipping cut-off that day, and it is still awaiting pick up. It will then leave our warehouse the following busines
FedEx Tracking - Troubleshooting
If your FedEx tracking number is valid but is not showing updated tracking information, it's possible that your order shipped but has not yet reached it's first checkpoint. Tracking information should update the following business day.If your FedEx t