FXR offers free standard shipping on orders over $150 CAD after discounts & before tax. Orders below this threshold qualify for $10 flat rate standard ground shipping. Orders are shipped Purolator or Canada Post, but carrier service may vary by shipp
FXR offers free standard shipping on orders over $100 USD after discounts & before tax. Orders below this threshold qualify for $10 flat rate standard ground shipping. Orders are shipped UPS or USPS; though carrier service may vary by shipping addres
Expedited shipping is available at a $50 flat rate. Please note, expedited shipping affects the shipping method only. Production / design timeframes are not expedited; timeframes are as follows:. For more information on expediting custom orders, plea
Expedited shipping (2-3 business days) is available on pre-order items for a $50 flat rate. Please note, expedited shipping affects the shipping method only. For example, a pre-order item with an estimated warehouse arrival date of Feb 22, will ship
As we are focused on fast shipping, we cannot cancel or modify an order once placed. This also means we cannot remove an item from the order or modify any associated information such as names, address, or payment info. It may be possible to update yo
You may ship to an address that is not your home address, however for security purposes the billing address and the name on the credit card must match the customer's name on the order. As we are focused on fast shipping, we cannot cancel or modify an
We have have multiple warehouses we ship from depending on where you're located and which geographic FXR website you're ordering from. Currently we ship from Winnipeg, MB, Canada; Lino Lakes, MN, USA; Agoura Hills, CA, USA; Veghel, Netherlands; Öster
As we are focused on fast shipping, we cannot cancel or modify an order once placed. This also means we cannot add or remove an item from the order or modify any associated information such as size, color or price including the addition of discount c
As we are focused on fast shipping, we cannot cancel or modify an order once placed. This also means we cannot remove an item from the order or modify any associated information such as names, address, or payment info. Create a Return
FXR will provide a one-time price adjustment for an item if it goes on permanent markdown within 14 days of your order’s purchase date. A refund of the price difference will be issued back to the original form of payment. Price adjustments cannot be
To check on your order, select the chat icon at the lower right of our website, select Track Order, and enter the login information requested. This will provide a full list of current orders and some basic status information. For further assistance c
Pre-order items are those that have not yet been released / arrived in stock but are available for purchase ahead of time. This allows us to allocate said item(s) from our incoming inventory to your order and is particularly helpful for reserving lim
When a Pre-Order item is marked sold out, we have sold out of all incoming inventory for that particular item.
You may request a specific courier for your delivery by adding an “Order Note” at checkout. We will do our best to accommodate where possible but cannot guarantee carrier availability.
Once credit card authorization and verification have been obtained, please allow up to 3 business days for processing, packing & shipping, unless otherwise notified. This does not apply to pre-ordered items & custom apparel, as these take additional
Good news - your order may not be lost! If it contains a customized or pre-order item, your order may still be on the way:. If your order contains a customized item:. If you are in the US and your order contains a customized item, such as a jersey wi
If your order was placed yesterday and your tracking number is not working, it is likely that your order was not ready in time for the shipping cut-off that day, and it is still awaiting pick up. It will then leave our warehouse the following busines
If your FedEx tracking number is valid but is not showing updated tracking information, it's possible that your order shipped but has not yet reached it's first checkpoint. Tracking information should update the following business day.If your FedEx t